Privacy Policy

This Privacy Policy describes how we collect, use, and protect your information when you use our website, services, and payment gateway powered by Razorpay. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, and phone number.
• Billing and shipping address for order fulfillment.
• Payment details such as credit/debit card information, UPI ID, or bank account details, processed securely by Razorpay.
• Technical data such as IP address, browser type, and device information.

2. How We Use Your Information

• To process and complete your payments securely via Razorpay.
• To provide, maintain, and improve our services.
• To communicate with you regarding your orders or support requests.
• To comply with legal and regulatory requirements.

3. Data Security

We implement industry-standard security measures to protect your information. All online transactions are processed securely via Razorpay using encryption and secure socket layer (SSL) technology. We do not store your payment credentials on our servers.

4. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to others. However, we may share your information with:

• Razorpay, our payment gateway partner, solely for the purpose of processing transactions.
• Legal authorities, if required, to comply with applicable laws or governmental requests.
• Service providers that help us operate our business.

5. Cookies & Tracking

We may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw your consent for data usage at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
technicalteam@uithpu.ac.in
📍 Tech Team UIT